Contact Us

Viva Health, Inc.
417 20th Street North, Suite 1100
Birmingham, AL 35203

Medicare Member Services:

1-800-633-1542 (toll-free)
711 (toll-free TTY)
Monday - Friday from 8 am - 8 pm

Commercial Member Services:

1-800-294-7780 (toll-free)
Monday - Friday from 8 am - 5 pm

Office Hours:

Monday - Friday from 8 am - 5 pm

We're here for you

If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away.

You may also contact Medicare to file your complaint by clicking here and follow the instructions on the form. To find out information about the Medicare Ombudsman click here.

By clicking the links above you may be directed away from vivamedicaremember.com
© 2017 Viva Health, Inc. All Rights Reserved. Privacy Statement


Disclaimer: Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium, and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. Premiums, co-pays, co-insurance, and deductibles may vary based on the level of Extra Help you receive. Please contact the plan for further details.

Viva Medicare Extra Value is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network.